Key Accountabilities

• Work with the Maintenance Support Supervisor, Manager of Maintenance, Maintenance Supervisors and Senior Engineers to ensure the timely response to customer enquiries.
• Responsible for providing estimates in line with customer maintenance service requests, including Line, Drop-in and AOG using the business operating system.
• Develop work packs in line with 145 MRO regulations for Maintenance use.
• Responsible for the coordination of scheduled maintenance activity, HKBAC support, including but not limited to special tooling, third party services, etc.
• Develop and provide ad-hoc reports to enable managers to take appropriate actions.
• Record the completed tasks cards on to Corridor system.
• Assist in ad-hoc projects/tasks as instructed by the management.
• Review the completeness of the work pack and ensure all task/work cards accounted.
• Timely scanning, completion and delivery of work packages to customers (internal and external)

Job Specifications

• High school diploma or relevant
• Five or more years of experience in the aviation industry, preferably in business aviation, is required.
• Liaison experience with the HKCAD, FAA, EASA and other aviation industry agents is needed.
• Background exposure with both domestic and international vendors.
• Understanding international travel, international customs and international practices are required.
• Use of Microsoft Office tools, especially project and excel
• Computer literacy
• Good communication skills, verbal and written, in English and Chinese are essential.